04-25-2002 10:18 AM - edited 03-12-2019 03:18 PM
After AD Integration, new users are being added to AD and are not showing
in Global Directory.
Has anyone else seen this?
Scott
04-25-2002 05:27 PM
This happens because email is not a mandatory user attribute in Active Directory. But, from the Call Manager perspective, this is a required attribute. Without this field being populated, users will not show up in the Directory or Admin pages.
Follow these steps to populate the email field:
From a Domain Controller, open Active Directory Users and Computers: Start -> Programs -> Administrative Tools -> Active Directory Users and Computers. Select the user, Right-click and choose 'Properties'.
The user properties will then be displayed. Under the General tab, check to make sure the E-mail field is populated.
-Amisha
Cisco Systems
04-26-2002 08:32 AM
They did have an email address.
But they didn't have a Last Name value.
We entered in Last Name information and it started working.
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