Let me try this again... i have a Callmanager 3.12c system with Unity 2.4.6. I have unified messaging. My gateway to the PSTN is through a 2610 router with an incomming PRI. All incomming calls are sent through this PRI and all phones have a four digit DID number. I have a call center running using the Cisco's ICD application. The number that corresponds to this main route point for the call center is a four digit DID number just like everything else. The voice mail ports have extensions far outside the DID range. This is what I want to do... I want all calls that are comming in for the call center only (therefore only one extension) to have a night message. How do I accomplish this? Do I have to send all calls to the Auto Attendant in Unity and have it do all the routing? If I can redirect one incomming extension to the Unity server, how do I set up a message to play between 5:00PM and 8:00am and not leave a message? I appreciate your help.<br><br>alan jackson<br><br>
You should be able to do this using call handlers and routing rules in Unity.
Setup a call handler to say the message you want and then send the caller to the Goodbye call handler.
Create a new routing rule that is triggered by the DNIS that matches the Call Center extension and have that be on a schedule that you can create. This routing rule should be setup to send all the calls to the newly created call handler.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.