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New Member

no access to CCM administration

Hi

i find in my CCM (version 3.3) event viewer log file and especially in application log a lot of messages like the following message :

Errors: kctiProviderOpenFailure : CTI application failed to open provider --> so no lines appear in my softphone

how i must solve this issue ??

be informed that when i logon in CCM administration page , it's display me the following message:

" you could not be autenticated successfully.."

please could you help

Regards

Zahida

1 REPLY
Silver

Re: no access to CCM administration

The below document can help you Its due to LDAP security issue.

http://www.cisco.com/en/US/products/products_security_advisory09186a0080094659.shtml

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