Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
230
Views
0
Helpful
1
Replies

no access to CCM administration

kzahida
Level 1
Level 1

‎10-16-2005 04:54 PM - edited ‎03-13-2019 10:53 AM

Hi

i find in my CCM (version 3.3) event viewer log file and especially in application log a lot of messages like the following message :

Errors: kctiProviderOpenFailure : CTI application failed to open provider --> so no lines appear in my softphone

how i must solve this issue ??

be informed that when i logon in CCM administration page , it's display me the following message:

" you could not be autenticated successfully.."

please could you help

Regards

Zahida

Labels:
0 Helpful
1 Reply 1

ebreniz
Level 6
Level 6

‎10-20-2005 11:53 AM

The below document can help you Its due to LDAP security issue.

http://www.cisco.com/en/US/products/products_security_advisory09186a0080094659.shtml

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents