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No Attach. w/reply message

**Unity 2.4.6.135***<br>A user listen to a voice mail message through the phone. He then presses 4 to reply to the message, then ## to send the message. The person receiving the message only receives the reply and not the original message. Do you know why this might happen?<br><br>

1 REPLY
Anonymous
N/A

Re: No Attach. w/reply message

That is expected behavior. If you want a copy of the original message to be included, you can use 5 to forward the original message and record a response.

If you use Outlook to reply, you can include the original message if you wish.

Scott Morgan
Cisco Systems TAC

In reply to:

A user listen to a voice mail message through the phone. He then presses 4 to reply to the message, then ## to send the message. The person receiving the message only receives the reply and not the original message. Do you know why this might happen?


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