I recently had to run a repair on my IPCC express 4.0(4) sr01_build029. The repair went well except the historical reports have no data. The control center show in service but gives me the red x and will not let me restart it. X on SQL agent, historical and repository
Restore the backed-up data to the Historical Reports Database Server manually. Alternatively, perform 1) Use a text editor to open this file: C:\program files\WFAVVID\ wfengine.properties.(This file may be in another folder if you did not install Cisco CRA in the default folder.) 2) Add 1000 the value of this property: com.cisco.wfframework.engine.APPLICATION_TASKID_BLOCK
Save the wfengine.properties file. 3) Use a text editor to open this file: C:\program files\WFAVVID\ application.properties. (This file may be in another folder if you did not install Cisco CRA in the default folder. 4)Add 1000 the value of this property: com.cisco.session.id.block 5)Save the application.properties file.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...