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Community Member

no display for 7914 expansion module

i'm using cme 4.1 and i've connected 7914 to a 7961 phone. i have defined correct loads and also under the phone i have added it as a addon.

the problem is a continuos red light on 7914 and no display is coming on the module. i can ring the extension given to the module from other phones

3 REPLIES
Hall of Fame Super Gold

Re: no display for 7914 expansion module

Hi, you need to configure the module as type under ephone, copy the firmware file S001xxxx.bin in flash, configure load 7914 as baove file without the .bin extension, and configure tftp-server for the above file.

Without all these steps, the module will not work.

Please rate post if it helps!

Community Member

Re: no display for 7914 expansion module

yes all tat was done by me. i can ring the extension assigned to it.but no display is coming.thats the problem

also i did with an extension of .sbn not .bin right???

and the file was s105000200.sbn

Hall of Fame Super Gold

Re: no display for 7914 expansion module

Yes, .sbn If you do "debug tftp events" with "term mon" you should see the file request coming from the phone and if the file is found.

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