Do we have to need to have any services running for it to work, i have the call park and the phones registered to the same server, but still when i put the phone on hold and try to park the call it says no call park numbers available.
I had the same problem and my service provider helped me out. you need to have at least two Call Park numbers or ranges. One pointing to the Pub and the other to the Sub. For some reason when it was pointed to the Pub, I could only park calls if I was the called party. And when I pointed the Call Park number to the Sub, I could only park calls if I made the call. Just make sure the numbers are in the None partition
When you park a call, Callmanager will search the available Park numbers configured on the server that is processing the calls and will also look up the partitions that are available in the CSS of the phone and will pick the first available part number that is defined in a partition that is reachable by the phone.
When you go to another phone to retrieve the parked call, Callmanager will search for the parked call by using the CSS of the device.
This can create an issue if you create same park numbers in different partitions in different servers. It is recommended to give different park number ranges for different servers.
I would recommend against using as the partition. Why don't you create a partition such as "CL_Svcs-Priv_PT" (make it available to all users CSS's but not from gateway inbound CSS - hence, Priv = Private and CL = Clusterwide). Use different ranges as (as is best practice) but put the numbers in the same common partition.
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