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New Member

No ports available on Voice Mail Server

Can't record or listen to Unity Greetings with the Unity Admin program. I get error message "no ports are available on the voice server".<br><br>The problem began when we upgraded Call Manager from ver 3.03 to 3.07.<br><br>We are using Cisco ICS 7750 with Call Manager 3.07, Unity 2.46, & TSP 1.0.0.28.<br><br>U-one ports are configured in Call Manager, all Unity ports are configured for all features, TSP test is successful on Unity Box.<br><br>Unity is the 2-port demo version. It worked before we upgraded Call Manager. We use the system as a sales tool to demo Unity & Call Manager to potential clients. <br><br>Any assistance is appreciated.<br><br><br>

2 REPLIES
New Member

Re: No ports available on Voice Mail Server

I take that back.. You do have the updated TSP.

The only change being CM upgrade... it would seem like a CM issue..

Are you doing this from a Console, or a remote controller?

New Member

Re: No ports available on Voice Mail Server

Set your Server setup in the Record Options to the Unity Server... NOT THE CM server.

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