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New Member

no ringback at pstn phone when doing a call transfer

Hi Community,

I´m having the following problem.

A Callmanager running 3.3(3)SR4a and a H.323 Gateway running IOS 12.2-15-ZJ2.

A pstn-caller hears no ringback after a call-transfer from one IP-Phone (1) to another IP-Phone (2) while the IP-Phone (2) is ringing.

I had a look at CCO and found some hints:

Pots Dial-peer:

progress_ind alert enable 8

progress_ind progress enable 8

progress_ind connect enable 8

VoIP Dial-peer:

progress_ind setup enable 3

and further on the Callmanager to set

Service Parameters -> callmanager -> ToSendH225UserInfoMsg = true.

This must be under CCM-Ver. 3.0 in Ver 3.3.3 I found the parameter "Send H225 User Info Message " I´ve tried the settings: "User Info for Ring Back Tone" and "H225 Info for Ring Back".

All this settings did not solve my problem.

Has anybody any idea about this problem?

Thanks a lot in advance.

Geri

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: no ringback at pstn phone when doing a call transfer

You can tried 12.2(15)ZJ3. I was having the same problem but the upgrade works for me.

Let me know if you need anything else.

-Jose

2 REPLIES
New Member

Re: no ringback at pstn phone when doing a call transfer

You can tried 12.2(15)ZJ3. I was having the same problem but the upgrade works for me.

Let me know if you need anything else.

-Jose

New Member

Re: no ringback at pstn phone when doing a call transfer

Hi Jose,

upgrading to 12.2(15)ZJ3 was the solution.

Muchas Gracias,

Geri

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