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New Member

No saweb access with Unity server local administrator account

Hi,

I use Unity 4.0.3. and when I try to open the saweb page on the Unity server using the local adminsitrator account this is the error message I have :"Authentication sub-system error"

hr = 0x8004054B

Can you help me to understand what's matter ?

Thanks

Irene

9 REPLIES
New Member

Re: No saweb access with Unity server local administrator accoun

54B = "no such domain"

New Member

Re: No saweb access with Unity server local administrator accoun

P.S. By the way, there's already a defect asking for text explanation at runtime of Auth errors.

New Member

Re: No saweb access with Unity server local administrator accoun

Thanks for your answer but I have to do to solve my issue?

New Member

Re: No saweb access with Unity server local administrator accoun

Hi

What can I do to solve my issue ?

Can somebody help me ?

Irene

Cisco Employee

Re: No saweb access with Unity server local administrator accoun

Hi Irene

Please carry out the following command and post the output in the forum

C:\CommServer>grantunityaccess -l

New Member

Re: No saweb access with Unity server local administrator accoun

Hi Ullie

The local administrator is in this resulting command and however I have the authentication sub system error when trying to launch the Unity admin interface

Irene

Cisco Employee

Re: No saweb access with Unity server local administrator accoun

Hi Irene

Are you logged into the domain when you try that? Also does this happen when you are at remote machine and finally are you asked for username and pass or does it try to log you in automatically?

Ullie

New Member

Re: No saweb access with Unity server local administrator accoun

I am local administrator, on the Unity server and then not log on the domain

And when I try to load unity interface admin I have the authentication message error.

New Member

Re: No saweb access with Unity server local administrator accoun

You're right,

There is no interest in connecting the Unity server with the local administrator account because I won't be able to add a user in AD (my AD server is not Unity)

Thanks

Irene

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