I hope someone can help. I have a user that cannot see the viewmail icon in his outlook. He does receive his voicemail and can listen to it through his speakers but cannot listen to it from the cisco phone.I have tried uninstalling outlook and viewmnail and reinstalling but it did not help.Any help would be great...Thanks
hello I did everything within the troubleshooting document and still do not have the icon. When i went to disabled items in outlook and tried to enable the add-in it gave the following message and would not enable
If you are not using the latest version of VMO, I would recommend trying to install the latest version of VMO - 4.0(3b). Run the VMO 4.0(3b) MSI and select the option to remove the previous version. Then rerun the MSI to install 4.0(3b).
If you still run into issues, contact me directly.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...