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Not able to create Users with Admin rights in ART since Active Directory In

Hello

After the Integration from CCM 3.2.(2c) witch Active Directory,i tried to create

some Users witch admin rights in the ART Tool. Everythink seems okay,but if i log out and log in again witch the new created account. The user gets only USER Rights witch the minimized folder options. I tried the Workarround witch i found in CISCO WEB "User can not access ART since AD Integration" without success. The customer policy for the OU from the USERS does not allow "administrators" only users.And i think that could be the problem. But my customer dos not allow to change this policy.How could i fix this problem. I don´t know if it ist okay to edit the ART.INI File and change the search entrys.

Who can help me to find a solution?

1 REPLY
Bronze

Re: Not able to create Users with Admin rights in ART since Acti

Try changing the common name to be same as the UserID field.

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