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Not allow deleted message

Some subscribers in Unity system is operator.Is it possible to disallow them to delete the voice message. So that the team Manager can trace the call for reference at any time ?

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Cisco Employee

Re: Not allow deleted message

I'm not entirely sure I understand what you're asking but you can have deleted items sent to the delted items folder so they can still be "traced" from there if that's what you're asking. this is a Class of Service setting for the users that you can set.

But there's no way to prevent users from deleting messages they listen to over the phone.

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