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Not dual line in 7960/7940 with SRST

I have ccm 4.1(3) and remote gateway 2821 witch srst 3.1, and when the srst is activated the phones 7912 appears registered in the router as dual-line and so I can make 2 calls with the same phone, but in the 7960/7940 don's appear the dual-line, so I can not have 2 calls at the same time. I show below: ephone-2 Mac:0013.8022.966B TCP socket:[26] activeLine:0 REGISTERED

mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0

IP:192.168.210.195 52252 Telecaster 7960 sub=3 keepalive 7 max_line 20

button 1: dn 7 number 9902 CM Fallback CH1 IDLE

ephone-5 Mac:0013.7F9A.5E6A TCP socket:[11] activeLine:0 REGISTERED

mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0

IP:192.168.210.12 2740 7912 keepalive 8 max_line 2 dual-line

button 1: dn 25 number 9929 CM Fallback CH1 IDLE

button 2: dn 27 number 9929 CM Fallback CH1 IDLE

How can I resolved this issue?. Any help will be appreciated. Thanks in advanced.

2 REPLIES

Re: Not dual line in 7960/7940 with SRST

hi,

can you please send me the following information from the srst router-

sh call-manager-fallback all

sh ephone-dn

sh run and sh ver

regards,

subhrojyoti

Re: Not dual line in 7960/7940 with SRST

hi,

can you please send me the following information from the srst router-

sh call-manager-fallback all

sh ephone-dn

sh run and sh ver

regards,

subhrojyoti

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