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Community Member

not recognized VT Advance on 7940 ip hone

hello.

i have callmanager(4.1) and 7940 ip phone(ver 7.1.3) and VT Advance(web camera).

I tried to connect ip hone and VTA. but the 7940 ip phone didn't dispalyed camera icon on it's LCD pannel, eventhough i had check "video capability" on callmanager menu.

the 7940 version on callmanager is 7.1.2 and 7940's version is 7.1.3...

it can be caused the reason??

but i don't know how can i downgrade 7940 ip phone..?

regards,

john

1 REPLY
Community Member

Re: not recognized VT Advance on 7940 ip hone

Try upgrading to 4.1(2)SR1

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