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New Member

Notification continues after being disabled

UM 3.15, E2K

Looks like there is bug in the pager notification.

User inputs an invalid phone number for the pager. Unity constantly dials the number. Public network answers with an invalid number message. I locate the subscriber associated with this invalid phone number and disabled the notification.

After disabling the device, the web status monitor continues to show the number being dialed over and over.

Is there an easy way to find the subscriber that has the bad phone number in a device notification? I currently use a sql query.

Sabas Chois

Cisco Employee

Re: Notification continues after being disabled

What SQL query are you using? That's still the best mechanism to find a random notification dial string where you don't know the owner...

New Member

Re: Notification continues after being disabled

SELECT NotificationDevice.Alias, NotificationDevice.DlvdevicePhoneNumber, NotificationDevice.DlvdeviceType, NotificationDevice.ParentAlias

FROM UnityDb.dbo.NotificationDevice NotificationDevice

WHERE (NotificationDevice.DlvdevicePhoneNumber Like '%5210')

I am trying to put together an ASP to put on the Unity server so folks don't have use the sql query method. In our case, we have two groups handling Unity. Data folks handling anything on the server and voice telecom techs that only have access ti Unity via the web tools. Can you help with this?

I would like to have the web form ask for the last 4 digits, execute the query, present the information of the associated subscriber along with a link to the subscriber in the SA. Like you have on DBwalker.