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Notification of Subscriber Lockout

admin_2
Level 3
Level 3

Is it possible to get a text page when someone locks themself out of Unity? I am assuming it gets logged somewhere when a lockout occurs, if I know where, I can set up the notification part myself. Thanks.<br><br>

1 Reply 1

Not applicable

Whenever there's an account lockout event, an information message is logged to the Application Event Log with the following details:

Source="AvConvMgr_MC"
Category="Info"
Event ID=10002

the body of the message includes the ID of the subscriber that had their account locked out.

You can configure the Unity Error Notification Utility to trigger on this message and send an email/voice mail/whatever when one comes in or you can use any number of "event scraper" utilities out there on the market such as many SNMP monitoring clients and the like.


Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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