Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Number of ring before transfer per phone

I would like to have on phone ring 3 times before it transfers into voicemail, and 5 times on another phone before it transfers into voicemail. Is this possible with Callmanager? Or is the number of rings before transfer a global configuration?

-Ali

4 REPLIES
New Member

Re: Number of ring before transfer per phone

It's a global setting. This can be modified under >Service >>Service Parameters >>>CallManager >>>>ForwardNoAnswerTimout

New Member

Re: Number of ring before transfer per phone

This setting affects all phones. I do not believe that you can set some phones for 3 rings and other phones for more or less rings at the same time.

New Member

Re: Number of ring before transfer per phone

In older Unity versions you could set this on the Unity server on a per-phone basis.

New Member

Re: Number of ring before transfer per phone

With Call Manager, my impression is that you can only specify the number of seconds and not the number of rings. As a general rule, I've been told to figure about 4 seconds per ring.

As for setting this on a per phone basis, I don't know of any (I'm new at this, so someone may have a better answer).

1446
Views
0
Helpful
4
Replies
CreatePlease login to create content