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number of rings for ip phone

shouyisun
Level 1
Level 1

‎10-15-2002 08:02 AM - edited ‎03-12-2019 09:10 PM

Which service parameter in CCM that I can use to adjust number of rings before going to VM? I would like change it from 5 to 3. Thanks

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j.ayres
Level 1
Level 1

‎10-15-2002 08:13 AM

The service paramameter is ForwardNoAnswerTimeout.

This doesn't change the number of rings but the amount of time in seconds.

It defaults to 12s - about 3 rings, so 20s should do for 5 rings.

You'll need to restart the CallManager service on every server in the cluster to pick up this change.

Hope this helps.

Regards,

Justin

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dweiner
Cisco Employee
Cisco Employee
In response to j.ayres

‎10-15-2002 10:55 AM

This parameter took effect on my 3.1(4a) CallManager without restarting services.

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