Number Translations

[mwheinz]

My customer has 5-digit DN's and wants an Auto Attd. call handler from which incoming callers can dial the old 3-digit ext. numbers and have the digits "10" pre-pended onto the number somehow to reach the correct CallMgr DN. My subscribers are built with 5-digit extensions, the same as their IP DN's. The old numbers were 3-digit and the new numbering plan was created by adding 10 to the front of the number (eg., 103 became 10103).<br>Please point me in the right direction. Thanks.<br><br>

[#2]

You can add 3 digit IDs as alternate extensions onto all your subscribers (assuming your 3 digit extensions are all still unique...). Callers can use either the 5 or the 3 digit extensions to reach subscribers in that case and calls forwarded from 3 or 5 digit extensions in the phone system will also get to the right place.


Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

[mwheinz]

Thanks! A very cool feature. Actually, I discovered this feature after I placed this post and it works great. Thanks again for your support.