Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Obtaining call records in CDR

I am running CCM 6.1

We need to pull our call records for a certain ext. THe problem i am having is in CDR is I go to CDR/search/User extensions and search.

It will only show 100 records and trunkcate the other. Now I need to pull 3 months worth and it would be to time consuming to do each day and copy it to a report.

I also attempted to goto device reports/gateway/detail and will puill ever 3 days the entire logs. This will put it in the PDF and allow me to search for that ext but its will not copy out of the PDF properly and I need to only show the ext I want.

Does anyone know a way I can get a detailed call report for only 1 ext that will not truncate the results? or another way I can access this.

In our older version of call manager (4.1) i was able to load sql and do a search on the DB and just copy the results out.


Re: Obtaining call records in CDR

You could create a application with Visual Studio linked to the SQL DB of CCM.

Crystal Reports has the capabilities as well.

HTH, plz rate if so



CreatePlease to create content