Off-Hook Timer to default to call an emergency number

[brian-henry]

Is it possible to set per phone/ or does it have to be a global setting, that when a phone goes off-hook and does not receive any response for say 1-x minutes that it would automatically call whomever yo wanted most likely an onsite security or emergency center?

Thanks!

[mperumal]

If the phones are conencted to a gateway having TCL IVR capability and the users are required to dial the called-number number after going off-hook, this is how it can be done:

Modify the session TCL application (app_session.tcl)

so that the intial digit timeout for digit collection is 1-x minultes in proc act_Setup. You have to set the required value in param(initialDigitTimeout) before calling "leg collectdigits leg_incoming param". Now, check for digit collect timeout (cd_001) in proc act_GotDest. If the digit collect status is cd_001, place a call to the required emergency number like this:

elseif { $status == "cd_001" } {

puts "Digit collect timed out"

puts "Placing call to $emergency_no"

leg setup $emergency_no callInfo leg_incoming

}

Load the TCL application in the gateway and configure it under the required POTS dial-peers.

Please refer TCL IVR programming guide for more info:

http://www.cisco.com/en/US/products/sw/voicesw/ps2192/products_programming_reference_guide_chapter09186a00800de1ec.html

Muthu