We have a CCM4.1 system which is attached to a Datatrack Eclipse Call Management System. The Datatrack collects the CDR and CMR records from the call manager, but does not provide any analysis of the CMR. Restoring the file to the CCM to look at it with the CDR Analysis & Reporting Tool is not an option as it will potentially corrupt the data in the Eclipse. I can however, get the CDR and CMR raw files as collected from the CCM by the Eclipse. Does anyone know of any way I can analyse the CMR records offline? Are there other Call Management Systems that will analyse the CMR?
Hi there. In exactly same situation. I take it that in your environment the CDR recoreds are deleted once pulled by Datatrack. I did ask them if they could leave the records in place and take copy, but they indicated they lose track of postion of records collected !!!!
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
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setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...