Is it any way to conference certain party into an existing call with one or two button clicks? Let me explain what I'm trying to achieve.
We are testing a "LiveRecord" feature in Cisco Unity. It works great. But to turn on a recording, person should press "Conference" button, then enter a LiveRecord number, then press Conference again. It would be nice if we would put a "procedure" on a soft key, which will do all this with a single click (may be with two clicks maximum). Is it any way to do this?
I'm afraid not.. Cisco still refuses to allow us to put applications on softkeys. So, the only way to do it would be an IP phone service that is bound to a line key, and which then would initiate the conference using TAPI or JTAPI or show an error message if there are no two calls / if the two calls are not in the proper state (for conferencing you need one in hold and one active, or one in active and one in ringing).
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...