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OnNet CLID - Forwarded Call Information Display

All of the phones below are 79xx phones within the same cluster, same partitions and with the same CSSes.

Phone A forwards all of his calls to Phone C.

Phone B calls Phone A, but sees the alerting name and extension for Phone C on his display.

Under the line configuration, Forwarded Call Information Display, the only items checked are Caller Name and Dialed Number. How can I get Phone B to see Phone A's information even though Phone A is forwarded to Phone C?



New Member

Re: OnNet CLID - Forwarded Call Information Display

I'm running CM 4.1(3)sr3c with phone load P00308000300 for the 7940/7960s.




Re: OnNet CLID - Forwarded Call Information Display

for 4.13 SR3C, there is no option for manipulating the CLID information during a Call Forward between IP Phone calls.

if you have an IP Phone call through a QSig gateway (ISDN), then there are parameters in the 'service parameters' section of ccmAdmin that can be set.

(this does not seem like the case in your environment)

to make this work in your environment, you'll have to setup the phone C with the alerting/numbers you want displayed to phone A, when it calls phone B while cfwd'd to phone C.

(not a real good solution and not recommended for obvious reasons)

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