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Opening Greeting Plays but you can't hear it 1st t

tvanblon
Level 1
Level 1

I recently moved my CallManager and Unity boxes from a remote site to HQ. During the process the Callmanager was upgraded from 3.02(d) to 3.0(11) and the Unity from 2.4.xx to 2.4.126. Now whenever anyone calls into the main FXO #, the opening greeting plays (Unity status shows it), but you can't hear anything. I have the handler set to "After greeting, send caller to..."-->(Opening Greeting), so it loops the opening greeting. Funny thing is, 2nd time you hear it just fine. Any suggestions?<br><br>

1 Reply 1

Not applicable

We'll need to know the TSP version, but hit this link....

http://avforums.isomedia.com/cgi-bin/showthreaded.pl?Cat=&Board=ipswitch&Number=4258&page=1&view=expanded&sb=5

Steve Olivier
Software Engineer
Cisco Systems