Please help - This customer has 3 consoles with calls routed to them via a hunt group. No changes have happened to the config or view of the operator consoles but now when a call comes into one of them and is answered it appears on the other two consoles with a red cross through the number until the console that answered the call hangs up or transfers the call, then the call disappears from the screen of the other two consoles.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...