In the same vane, check out Cistera as well. You'll have to double-check the CME compatibility but they are generally cheaper (by quite a bit depending on deployment size) when compared to other popular choices.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...