We have a Unity organization with Exchange Users homed on many servers. A User was deleted from their respective server and recreated on another Exchange server. NOW , you can't delete the box from unity, or add a new unity subscriber.<br>What is the best way to fix this? should we use the Directory walker tool ?<br>Thanks<br><br>
Re: Orphaned Subscriber , How to Del w/ Dir walk tool
The directory walker tool is a read only operation. It just reports various problem such as invalid links, orphaned handlers, invalid recipients etc it doesnt automatically fix anything.
You can use the Remove Orphaned Call Handlers script that can also be found on the tools section of my web page to get rid of this. I normally recommend also running the Find Orphaned call handlers script first to make sure you know whats going to happen. And yes, both of these scripts can be run while Unity is taking calls.
That said, if youre running 2.4.5 this shouldnt be a problem. Itll still orphan the handler if you delete the user out of Exchange but it shouldnt prevent you from adding a new user via the SA or import later we handle that situation on the fly by checking to see if the conflicting handler is an orphan and deleting it as we go. You may be bumping heads with a different problem entirely.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.