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Outbound calling issue

We have a customer that is not able to make a second out going call. They get a fast busy signal after they dial the digits. I did a "debug voip dialpeer" and the second outbound call is being set to the correct dial-peer. See below for a copy of the voice-port configuration. This customer has three POTS lines.

trunk-group FXO

input gain 8

echo-cancel coverage 24

no comfort-noise

timeouts interdigit 2

connection plar 599

station-id name Outside Call

caller-id enable

The outbound dial-peer points to trunkgroup FXO.

Are there some debug commands I can use to see what is happening once the digits are sent to the voice port?

Thanks,

1 REPLY
Bronze

Re: Outbound calling issue

I would try "debug voip ccapi inout"

http://www.cisco.com/en/US/tech/tk1077/technologies_tech_note09186a0080094045.shtml#voipccapi

But is there a particular reason why you could not just setup 3 separate dial peers pointing to your 3 different voice-port possibly with different preferences if you need to prioritize instead of one dial-peer pointing to a trunk-group like you have it now.

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