Outbound calls from CCM During non-office/Non-working Hours
We have CCM 4.1(3)With ipivr 3.5.2 and IPCC Express 3.5.2.The requirements is the caller shouid dial a number from outside and reach the CCM/IVR/IPCC EXPRESS Setup and shouid be able to make a outbound call during his non-working hours.Hope this shouid be possible i have tried some of the sample script repository in the cisco web-site but it is not working.I want to know whether it is possible if so anybody has sample scripts to guide me further.
Re: Outbound calls from CCM During non-office/Non-working Hours
Thanks for your response the requirement is simple.The Customer is having CCM/IVR/IPCC Express in case the employee of the company is on leave.He can be given some specific number to dial so that he reaches the CCM Infrastucture which shouid trigger a scripts and the script shouid authenticate him to make an call(May be an international call).
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