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Outbound CLID only showing 4 digits

I can't seem to get more that 4 digits outbound as caller id. What am I doing wrong? I've tried simply setting a 10 digit mask on a phone, enabling Use Calling Party mask on the route pattern, but that doesn't work. I've also tried changing the mask on the gateway itself.

Thanks in advance,

Chad

1 REPLY

Re: Outbound CLID only showing 4 digits

Changing the Calling party mask on the route pattern is enough to show the 10 digit number. if your extension is 2001 and you want to display it as 2142142001, you need to set the mask as 214214XXXX.

Also check the option Use External Phone number Mask option on the Route pattern.

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