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New Member

Outbound FXO question

Hi,

We have a retail store with 3 hunting (rotary lines) and 2 single business lines. The single business lines are used for in store sales reps as their own dedicated line with voicemail. When the sales rep makes an outbound call I want them to use their dedicated line first and then if that port is not available to use one the of the hunting lines. I also don't want the sales reps to use each others lines for outbound calling.

4FXO Ports 0,1,2 - Lines 1-3 hunting

4FXO Port 4 - Line 4 single business line - Sales Rep 1

2FXO Port 0 - Line 5 single business line - Sales Rep 2

The location has a 2801 runnig CCME and Unity Express.

The Gateway is configured on CCM as a MGCP gateway.

I am not sure if dial-peers or more route patterns is the answer.

3 REPLIES
Bronze

Re: Outbound FXO question

Is it CME of CCM? You stated the location has CCME, but the gateway is MGCP? It can't be both. Please clarify. Thanks.

Hall of Fame Super Gold

Re: Outbound FXO question

It might be CCM with SRST in CME mode.

New Member

Re: Outbound FXO question

Sorry for the confusion. Still figuring out the terminology.

It is CCM.

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