Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Outgoing voice low volume - PRI

Hi there,

I am having an issue with low volume of voice going out, incoming is fine.

I have a 2801 with PRI and a couple of 7911 phones.

I have tried the "output attenuation" command under the voice port, but it did not make any diference, even between -6 or 14. On the other way, "input gain" worked fine.

Could it be the provider (BT) that is normalising the signal?

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Re: Outgoing voice low volume - PRI

Hi, please configure:

network-clock-participate wic 3

network-clock-select 1 E1 0/3/0

That will eliminate all errors on controller E1 and voice quality should improve.

Hope this helps, please rate post if it does!

6 REPLIES
Hall of Fame Super Gold

Re: Outgoing voice low volume - PRI

Wich exact IOS are you using ?

New Member

Re: Outgoing voice low volume - PRI

c2801-advipservicesk9-mz.124-15.T3.bin

thanks,

Hall of Fame Super Gold

Re: Outgoing voice low volume - PRI

Can you send output of "show controllers E1" please.

New Member

Re: Outgoing voice low volume - PRI

------------------ show controllers e1 ------------------

E1 0/3/0 is up.

Applique type is Channelized E1 - balanced

No alarms detected.

alarm-trigger is not set

Version info Firmware: 20071009, FPGA: 20, spm_count = 0

Framing is CRC4, Line Code is HDB3, Clock Source is Line.

CRC Threshold is 320. Reported from firmware is 320.

Data in current interval (651 seconds elapsed):

0 Line Code Violations, 0 Path Code Violations

6 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

6 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

Total Data (last 4 15 minute intervals):

1 Line Code Violations, 3 Path Code Violations,

37 Slip Secs, 0 Fr Loss Secs, 1 Line Err Secs, 0 Degraded Mins,

40 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

Hall of Fame Super Gold

Re: Outgoing voice low volume - PRI

Hi, please configure:

network-clock-participate wic 3

network-clock-select 1 E1 0/3/0

That will eliminate all errors on controller E1 and voice quality should improve.

Hope this helps, please rate post if it does!

New Member

Re: Outgoing voice low volume - PRI

Thank you very much for your input! It works now.

796
Views
5
Helpful
6
Replies
CreatePlease login to create content