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Outlook Dial Rules with CUPC

I have users with Outlook Contact Number entries with +1 XXX XXXX

How can I create a dial rule to get around this?

Dialing from outlook gives call failed tone.

3 REPLIES

Re: Outlook Dial Rules with CUPC

1 + 7 digits

USA ?

New Member

Re: Outlook Dial Rules with CUPC

I meant to say there entries are long distance.

+1 XXX XXX XXXX

I have created a dial rule for just the area code begining with say 6 number of digits 10 no digit strip and prepend 19 this works great but some users have the + sign in outlook contacts and something is not liking that in the dialed digits.

VIP Super Bronze

Re: Outlook Dial Rules with CUPC

Create an Application Dial Rule like this:

Number Begins With: +

Number of Digits: 12

Total Digits to be Removed: 1

Prefix With Pattern: 9

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