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PA Corp Dir Search Base problem

Had PA running fine. Customer decided to do some rearranging of their AD, and moved users from the cn=Users to new OU's created at same level. I changed the Corp Dir Search Base from cn=Users,dc=Domain,dc=com to just dc=Domain,dc=com and it TESTs fine. But when I SAVE and then try to REFRESH Speech Services they fail. However if I change the Search Base to one of the new OU's, ie: ou=New One,dc=domain,dc=com everything works for the users under that OU. Any suggestions would be appreciated. Thanks!

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Anonymous
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Re: PA Corp Dir Search Base problem

Try setting up "Use Paging for Corporate Directory LDAP Queries" under the PA Corporate Directory settings. Also, make sure that the MaxPageSize limit is configured correctly in the Active Directory. See this document for more information

http://www.cisco.com/en/US/products/sw/voicesw/ps842/prod_release_note09186a0080095196.html#40739

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