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PA not synchronizing with Unity's recorded names

Our personal assistant is not synchronizing names recorded in

Unity for the last 4 days.

We keep on hearing the default names from the server, not the ones recorded.

Regularly, we go on the server to manually synchronize by clicking the Load

Recorded Names from the Messaging Configuration Menu.

We also, twice a day, go to the Speech Services Menu to Refresh everything.

Problems noted also to access the web page, even connected directly on the

server. The page is showing Error when trying to open the page. We always have

to stop and restart the PAWebAdmin service.

Let me know if there is a very quick solution for this issue as we just

deployed over 1000 ip phones this past week.

Thanks in advance !

1 REPLY
Anonymous
N/A

Re: PA not synchronizing with Unity's recorded names

You are hitting the bug CSCeg58844. Refer to it for more details.

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