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PA, Unity VM browsing and encoding format

Anyone know of a way to configure PA to support 11kHz mono encoding playback? Have a situation where voice mail browsing through PA (v 1.2(2))doesn't work because customer's Unity 3.0 box is configured for 11kHz format.


Re: PA, Unity VM browsing and encoding format

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New Member

Re: PA, Unity VM browsing and encoding format

You can change the recording format Unity uses to store WAV files with the SetRecordFormat.exe utility in the Utilities folder. You can modify the default frequency settings for u-law, or switch formats to use whatever codecs are installed on the server. However, if you use ViewMail, the client PCs would need to have the appropriate codec installed in order to play back the messages.

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