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PADD Demo

I installed PADD to demo on a server, and the install went fine. However, when I get to the point of setting up the Route Point, there is no JTAPI Administrator. What is the proper way to go about creating a JTAPI administrator so that padd will work properly.

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Cisco Employee

Re: PADD Demo

You have to go to the Global Directory on the CallManager and create a user, let's say called pajtapi and password abcd

Then you check enable CTI application use, click Associate Devices, and associate the CTI Route Point device you created.

Then in the PASystemAdmin web page that is the username and password you use for the JTAPI settings.

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