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Pager Notification

Pager Notification with Unity 2.4 and Call Manager 3.03 is not working. Is there a way in call manager to check that the Uone ports are set for inbound/outbound. It seems that Unity tries to dial out the phone no specified through the ports but it fails. Any help is appreciated. <br><br>Sean Poure<br>NEC-Voice Engineering<br>Sr. Systems Engineer<br>714 4846275<br>

Sean Poure
2 REPLIES
Anonymous
N/A

Re: Pager Notification

I would like to ask for more information. Specifically:
-What OS platform are you running Unity on? (WinNT4 or Win2000)
-What is your current build version of Unity? (2.4.x.x)
-What is your current build of the AV-Cisco TSP? (1.0.0.x)
-Is the number you are dialing out to for message notification actually within the CCM dial plan? (i.e. can you dial that number from an IP phone attached to the same CCM?)

You may want to enable traces on the CCM side to help diagnose what traffic is(or is not) coming across the uOne lines.



Mike Maas
Unity Software Quality Assurance Engineer
Active Voice
mmaas@activevoice.com

Anonymous
N/A

Re: Pager Notification

Ensure a few things:

- There are no commas in your dial string in Unity
- If you are using an access code (ie: dial 9 for PSTN) in Call Manager, make sure you have placed this '9' also in your Unity dial string.

Cheers!
John.

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