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Park Call settings in CME

shirwaziri1_2
Level 1
Level 1

WHEN A CALL RINGS ON THE IP PHONE ON THE FLOOR, LET'S SAY THEY ASK FOR A SALES REP, WHEN THEY PRESS THE BUTTON TO PARK THE CALL, THE LINE# FLASHES SO QUICKLY THAT YOU CAN'T SEE IT, WHEN THEY GO TO PICK UP THE CALL SHE THEN DOESN'T KNOW WHICH OF THE 4 LINES IT IS PARKED ON.

Is there a way to change the time park number display's on your screen. This is on Call Manager Express. Thanks

1 Reply 1

tstanik
Level 5
Level 5

Cisco Unified CME features such as call forward and call park are not available for analog phones connected to FXS ports in H.323 mode. To support these features, Skinny Client Control Protocol (SCCP) supplementary features must be enabled on the FXS ports.

Try:

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00806a7fe5.html

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