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Parked Call. WHere can I change the time setting???

I am a new administrator to Cisco Call managers. The system was just installed an we are just starting to use the features associated with the system. We have found that the amount of time that a call stays in park is to short. Is tere a way to adjust that time and if so where would I find it

Thanks for any feedback.

Mal Leichter

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Silver

Re: Parked Call. WHere can I change the time setting???

Under Service Parameters, select the server and CallManager service.

Change the service parameter "Call Park Reversion Timer" to upto 1000 secs. Default is 60 secs.

Thanks!!

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