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PBX Voice Mail and IP Phones

Hi all,

We have the following Problem:

PSTN<---->PBX (with VoiceBox)<----->Gateway (3640)<---->CallMAnager<--> IP Phones.

The IP Phone User have a VoiceMail Box on the PBX. If I forward calls from IP Phone to the Voice Box the PBX must know the Number of the IP Phone so that it can assign this Number to the VoiceBox of the IP Phone. By Call Forwarding CallManager transmits the Calling Number (PSTNNumber)and the general VoiceMail number in the Call Setup and the PBX can not assign the Call to a VoiceBox. How Can I transmit the number of the IP Phone to the PBX ?

thanks

Mehmet

4 REPLIES
Community Member

Re: PBX Voice Mail and IP Phones

Hello Mehmet,

ask your colleagues from DeTeLine Cisco TAC/Voice Team.

regards

Dietmar

Bronze

Re: PBX Voice Mail and IP Phones

Hi Dietmar,

I woudnt occupied My Friends with such easy question:)))

We have solved the Problem. You must choice the "Last Redirect Number " of the Gateway Configuration on the Call Manager.

regards

Mehmet

Community Member

Re: PBX Voice Mail and IP Phones

Hi Mehmet

i have the same installation. Which is your manufacturer of the VoiceMailServer and PBX?

I try it with a Hicom 300 and VMS from Siemens.

Bye

Martin

Bronze

Re: PBX Voice Mail and IP Phones

Hi Martin,

it is the Same PBX.

regards

mehmet

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