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Permission Wizzard and Errors

Exchange 2000 (Unified)

Unity 4.0(2)

We are trying to run the second part of the install process and are getting errors on permission wizzard. The accounts we are using are:

ams\unity

ams\ccm

These two accounts have "keys to the caste", they are part of Enterprise admins, Exchange domain groups, etc. When I run the wizzard I keep getting these errors listed at the bottome reffereing to Send/Recieve permissions. We have verified that both accounts have the ability to do this.

Help????

Cisco Unity Permission Wizard Results

06/16/03 18:40:00

--------------------------------------------------------------------------------

Cisco Unity Installation account: AMS\Unity

This account must be granted Microsoft Exchange 2000 Administrator rights. Click here for detailed instructions.

Group memberships granted

SUCCEEDED granting Local administrators group membership

Privileges granted

SUCCEEDED granting SeTcbPrivilege privilege

SUCCEEDED granting SeServiceLogonRight privilege

SUCCEEDED granting SeBatchLogonRight privilege

Active directory rights granted

Cisco Unity organizational unit creation: ams.ammd.com/

SUCCEEDED granting OU create rights

Cisco Unity location object control: ams.ammd.com/Unity/Locations

SUCCEEDED granting Location create rights

SUCCEEDED granting Location full control rights

New user object rights: ams.ammd.com/Users

SUCCEEDED granting User create rights

SUCCEEDED granting User read/modify rights

SUCCEEDED granting User change-password rights

SUCCEEDED granting User reset-password rights

SUCCEEDED granting Contact create rights

SUCCEEDED granting Contact read/modify rights

New group object rights: ams.ammd.com/Users

SUCCEEDED granting Group create rights

SUCCEEDED granting Group read/modify rights

Imported user object rights: ams.ammd.com/

SUCCEEDED granting User read/modify rights

SUCCEEDED granting User change-password rights

SUCCEEDED granting User reset-password rights

SUCCEEDED granting Contact read/modify rights

SUCCEEDED granting Group read/modify rights

--------------------------------------------------------------------------------

Cisco Unity Directory Service account: AMS\Unity

This account must be granted Microsoft Exchange 2000 Administrator rights. Click here for detailed instructions.

Group memberships granted

SUCCEEDED granting Local administrators group membership

Privileges granted

SUCCEEDED granting SeTcbPrivilege privilege

SUCCEEDED granting SeServiceLogonRight privilege

SUCCEEDED granting SeBatchLogonRight privilege

Active directory rights granted

Cisco Unity location object control: ams.ammd.com/Unity/Locations

SUCCEEDED granting Location create rights

SUCCEEDED granting Location full control rights

New user object rights: ams.ammd.com/Users

SUCCEEDED granting User create rights

SUCCEEDED granting User read/modify rights

SUCCEEDED granting User change-password rights

SUCCEEDED granting User reset-password rights

SUCCEEDED granting Contact create rights

SUCCEEDED granting Contact read/modify rights

New group object rights: ams.ammd.com/Users

SUCCEEDED granting Group create rights

SUCCEEDED granting Group read/modify rights

Imported user object rights: ams.ammd.com/

SUCCEEDED granting User read/modify rights

SUCCEEDED granting User change-password rights

SUCCEEDED granting User reset-password rights

SUCCEEDED granting Contact read/modify rights

SUCCEEDED granting Group read/modify rights

Deleted Objects rights: ams.ammd.com/Deleted Objects

SUCCEEDED granting List contents rights

SUCCEEDED granting Read Properties rights

--------------------------------------------------------------------------------

Cisco Unity Message Store Service account: AMS\CCM

Group memberships granted

SUCCEEDED granting Local administrators group membership

SUCCEEDED granting Exchange Domain Servers membership

Privileges granted

SUCCEEDED granting SeTcbPrivilege privilege

SUCCEEDED granting SeServiceLogonRight privilege

SUCCEEDED granting SeBatchLogonRight privilege

Active directory rights granted

Microsoft Exchange 2000 mailstore rights: ammd.com/Configuration/Services/Microsoft Exchange/AMS/Administrative Groups/First Administrative Group/Servers/MTKES01/InformationStore/First Storage Group/Mailbox Store (MTKES01)

FAILED granting Send As rights

FAILED granting Receive As rights

Microsoft Exchange 2000 mailstore rights: ammd.com/Configuration/Services/Microsoft Exchange/AMS/Administrative Groups/First Administrative Group/Servers/MTKES02/InformationStore/First Storage Group/Mailbox Store (MTKES02)

SUCCEEDED granting Send As rights

SUCCEEDED granting Receive As rights

Microsoft Exchange 2000 mailstore rights: ammd.com/Configuration/Services/Microsoft Exchange/AMS/Administrative Groups/First Administrative Group/Servers/MTKMIGRATE1/InformationStore/First Storage Group/Mailbox Store (MTKMIGRATE1)

FAILED granting Send As rights

FAILED granting Receive As rights

Microsoft Exchange 2000 mailstore rights: ammd.com/Configuration/Services/Microsoft Exchange/AMS/Administrative Groups/First Administrative Group/Servers/MTKWS01/InformationStore/First Storage Group/Mailbox Store (MTKWS01)

FAILED granting Send As rights

FAILED granting Receive As rights

Microsoft Exchange 2000 mailstore rights: ammd.com/Configuration/Services/Microsoft Exchange/AMS/Administrative Groups/Europe/Servers/BRKES01/InformationStore/First Storage Group/Mailbox Store (BRKES01)

FAILED granting Send As rights

FAILED granting Receive As rights

4 REPLIES
Cisco Employee

Re: Permission Wizzard and Errors

Hi

Have you checked that these two accounts have the possibility to send and receive as? This can be checked under the Administrative Groups , Server and then click on the properties of the server and go to Security. Is it flagged as allowed there?

What happens if you finish off the second part of the install? Does it fail to start Unity?

Ullie

New Member

Re: Permission Wizzard and Errors

Yes

These accounts have the ability to send and receive as. The second part of the install will fail, I have tried this.

Cisco Employee

Re: Permission Wizzard and Errors

Hi

Does it fail to install or does it fail to start the services at the end of the install? If it fails to start the services what is seen in event viewer?

Cisco Employee

Re: Permission Wizzard and Errors

Hi

Customer opened a TAC case on this with me. Problem was fixed by rerunning Permissions Wizard after the second part installed and specifying the correct accounts.

ullie

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