Solved: Personal Address Book-CCM 5.x

labredes1 · ‎09-21-2007

Hi,

I have successfully configured 3 numbers into the phone address book in the CCM5.1 https://<ip address of the ccm>/ccmuser

But when I press the directories button in the 7961/7941 I get a message HOST NOT FOUND.

I have search a lot for documentation on how to configure this correctly but I can’t find any documentation for CCM 5.x.

Can anyone help me please?

Andr? Santos

Tommer Catlin · ‎09-21-2007

You will need to check to see how you configured CCM Enterprise parameters. most of the time, the pararemeters need to be set to IP address, not hostname. I find hostnames for the CM servers to be a pain in the rear for "services" "directories" etc.

Unless you want to configure DNS on the IP phones to resolve the hostname of the CM5 server, then then it will also work. But your problem is that your phones configs think that the Directories URL is http://cmhostname/xxx/xx instead of URL http://ipaddresscmserver/xxx/xx

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Tommer Catlin · ‎09-21-2007

You will need to check to see how you configured CCM Enterprise parameters. most of the time, the pararemeters need to be set to IP address, not hostname. I find hostnames for the CM servers to be a pain in the rear for "services" "directories" etc.

Unless you want to configure DNS on the IP phones to resolve the hostname of the CM5 server, then then it will also work. But your problem is that your phones configs think that the Directories URL is http://cmhostname/xxx/xx instead of URL http://ipaddresscmserver/xxx/xx

labredes1 · ‎09-24-2007

Hi tcatlinins,

Thank you very much for your help. It really solved our problems. Next step is a corporate directory ;)

Once again, thank you very much

Andre’ Santos