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Personal Address book on ip phone doesn't work

MARIO PAIVA
Level 1
Level 1

Hi, everybody

On our ip phones we can't get to work the personal address book. It displays an error: -1 [Internal error] Unknown user.

PAB Error Message

Why is it not working ?

Is it necessary for the user log on to the phone?

We didn't implemented this.

We just went to the user page and configured the personal address book and then went to phone page and subscribed the service related (personal address book)

Thanks in advance

MP

2 Replies 2

mamoss
Level 3
Level 3

When you subscribed did you add the relevant username/pin number to the additional paramters?

Hi

Thanks for your help, i don't understand your question, can you be explain, what you want to say.

Thanks

MP