Installed PA for the first time, dialing the PA number (CTI Route Point) I get a busy. My PA number,interceptor ports and media ports are registered with PA and CallManager. When dialing the PA number am I supposed to get anything from PA. When dialing one of the media ports I get a PA message sayining "no one is availble I will transfer you to the operator". The DN I designated for PA for the operator works fine. I need to know about that PA numver scenario. Thanks.
You will need the spech license to activate the speech portion of PA, which includes the CTI RP. When calling the CTI RP PA will try to open a speech channel, if not avaiable (as owuld be the case of not having the speech license) the CTI RP will fail the call.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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