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Personal Assistant added to existing CallManager Solution

All,

I'm trying to add PA to an existing (4.1) CallManager solution. The CallManager uses DCD where the UserID is the same as the Directory Number (to make logging-on easy).

We need to add PA to this solution to enable calendar-based routing etc. The question is - does PA need to tie-in the DCD user-ID with the Exchange/AD user-ID to enable Calendar-based routing to work?

I really hope I don't need to rename all of the user IDs for the PA users to match that of the exchange/AD.

Any help you could give would be much appreciated.

Many Thanks,

Stuart

1 REPLY
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Re: Personal Assistant added to existing CallManager Solution

Cisco Personal Assistant functions like a virtual assistant, selectively forwarding and screening your incoming calls and helping you make outgoing calls.

This URL should help you:

http://www.cisco.com/en/US/products/sw/voicesw/ps2026/products_user_guide_chapter09186a00801718b8.html

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