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Personal Assistant and Unity integration

If I have a HR application which allows me to set my availability status (e.g. on vacation/in the meeting), how do I pass this info to the IPTel network (with CCM, Personal Assistant, Unity) so that callers will hear different prompt/greeting based on my availability. E.g. Callers will hear "I'm currently on vacation, pls leave your msg" if my status in the HR application is "On vacation", or callers will hear a different greeting "I'm in a meeting, pls leave your msg" if my status in the HR application is "In a meeting".

Could you advise how this can be achieved?

Thanks,

Ryan

1 REPLY
Bronze

Re: Personal Assistant and Unity integration

Hit the messages button then

4 Setup Options

3 Personal Settings

2 Change Recorded name

and you can leave a message / greeting

http://www.answermonkey.net/HelpFiles/MSM/MSMConsoleHelp.htm

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/whitpapr/maintcu.htm#1049575

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